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    Fifth progress report

    The Office of the Independent Implementation Supervisor—Women’s Safety and Justice Taskforce Reforms: Biannual Progress Report 5 (November 2024) considers the progress of the Queensland Government Response to the two Hear her voice reports by the Women's Safety and Justice Taskforce and The Independent Commission of Inquiry into Queensland Police Service responses to domestic and family violence (A Call for Change) for the period 1 April 2024 to 30 September 2024.

    Of the 112 recommendations assessed in this period, 65 have been completed (with 49 fulfilled and closed and 16 fulfilled and not yet closed). Of the remaining 47 recommendations, 19 are in progress, 24 are in progress and delayed, 2 are on-hold, 1 is near completion, and 1 has not yet commenced.

    Recommendation Progress Summary: 112 recommendations were due for completion by 30 September 2024, and in scope for the IIS Fifth Progress Report. Of these: 48 are fulfilled and closed; 16 fulfilled and not yet closed; 19 in progress; 24 in progress and delayed; 2 near completion; 2 on-hold; 1 not yet commenced. Implementation has mainly focused on four key themes of the reform program, being police responses (31 recs), trauma-informed support (18 recs), legal and judicial responses (12), and building cultural capability (12 recs). Key achievements include: Release of the Better Justice Together: Queensland’s Aboriginal and Torres Strait Islander justice strategy 2024–2031 (Recommendation 1 of Report One); Launch of the revised Domestic and Family Violence Common Risk And Safety Framework (Recommendation 21 of Report One); Establishment of a Sexual Violence Case Management Pilot in Brisbane and Ipswich District Courts (Recommendation 69 and 71 of Report Two); Establishment of a permanent Victims’ Commissioner (Recommendations 18 and 181 of Report Two, Recommendation 79 of A Call for Change). Adequacy assessments were performed on Recommendation 49 of A Call For Change on the Updated First Nations cultural capability training for police officers. This assessment found: strong evidence of adherence to the Government Response; strong evidence of sufficient quality of content coverage and training delivery, with ongoing work to close feedback loops from recipients; and satisfactory evidence the training content is integrated and embedded into everyday organisational structures, culture and operations, with opportunity enhance the roles of Police Liaison Officers to further embed cultural training. An adequacy assessment was also performed on Recommendation 36 of Report Two on the review and update to the sexual assault investigation kits to improve the quality of its contents to the level of interstate kits. This assessment found: strong evidence of adherence to the Government Response, with the new kits widely regarded as a major improvement for forensic medical examinations; opportunity to strengthen consistency of use through updating labelling requirements and enhancing training for clinical staff; and satisfactory evidence of sustainability, with opportunity to further strengthen dedicated resourcing for forensic medical examinations and closure of feedback loops. A Deep Dive on ‘Understanding lifecycles in the DFSV system’ mapped the key points in the lifecycle of a forensic medical examination kit to provide clarity on the broader implementation ecosystem and the differences in alignment of responsibility and control across stakeholders. Systemic opportunities to strengthen implementation included: data collection and feedback loops for kit responses; supporting dedicated resourcing and workforce retention for forensic medical examinations; and further embedding and endorsing frameworks for responding to sexual assault. A Deep Dive was also conducted on ‘understanding knowledge transfer in the DFSV system’. Knowledge transfer is a key systemic component to translate system structures such as legislation, policy, frameworks, and guidelines into onground practice change. Examining progress of knowledge transfer reform revealed: most stakeholders are focused on the knowledge transfer; activities required within their own agencies; stakeholders more advanced in their reform program journey are demonstrating greater integration of knowledge transfer efforts; there is opportunity for further sharing, collaboration, and coordination on knowledge transfer to assist stakeholders and produce a more efficient and effective DFSV system. Insights on reform progress and reflection upon the progress of the 4C’s highlight opportunities to further improve the implementation of recommendations that will ultimately strengthen the DFSV system: Collaboration, particularly relating to understanding of upstream and downstream impacts of decision-making, aligning responsibility and control of stakeholders, and co-design to strengthen and streamline training efforts; Consistency, through supporting workforce stability and wellbeing, dedicated resourcing for service models, and top-down and bottom-up endorsement to embed practice frameworks and principles; Coverage, using service and lifecycle mapping to highlight stakeholder roles and interconnections, service gaps and accountability mechanisms to identify barriers and enablers to implementation; Communication, to support increased clarity of systems functions, understanding and certainty in decision making from system stewards, and strengthen relevance and tailoring of community messaging.

    The fifth progress report includes an adequacy assessment of two recommendations: the updated QPS First Nations cultural capability training (recommendation 49 of A Call for Change) and the updated sexual assault investigation kits (recommendation 36 of Report Two).

    The OIIS also conducted deep dives on lifecycles within the DFSV system (using forensic medical examination kits as an example) and understanding knowledge transfer within the DFSV system.

    This involved significant consultation with QPS and with the frontline services across Queensland. The Office of the Independent Implementation Supervisor (OIIS) consulted with stakeholders from several locations across Queensland to inform this report. This included Rockhampton, Gladstone, Mount Isa, Townsville, Cairns, Gold Coast, Toowoomba, Ipswich, Brisbane and Thursday Island.

    The findings from the adequacy assessments and deep dives are outlined in detail in the fifth progress report and a summary of each is provided on our progress snapshots page.